Metal Type: Sterling Silver 925 base / 18K solid gold.
Gold Saturation: 75% pure gold and 25% alloy metals.
Cubic Zirconia Quality Level: AAAAA+
Nano Protection: We protect our gold-plating with a transparent protection layer for longer durability.
Each order is carefully hand packaged with a Rivontte box, polishing cloth, and a microfiber pouch.
Every pre-order requires up to 30 days + shipping
US and Canada Fast shipping
We offer free shipping on all of our items Canada and US wide when you spend $60+
Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase. Generally, orders shipped internationally are in transit for 4 - 22 days. This varies greatly depending on the courier you have selected. We are able to offer a more specific estimate when you are choosing your courier at checkout.
Import Duties & Taxes
Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. This varies by country, and Rivontte encourage you to be aware of these potential costs before placing an order with us.
If you refuse to to pay duties and taxes upon arrival at your destination country, the goods will be returned to Rivontte at the customers expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.
Orders are usually dispatched within 2-5 business days of payment with an exception for national holidays at which shipping carriers will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy
Refund and Exchange Policy
Rivontte will happily accept returns due to change of mind as long as a request to return is received within 15 days. Item must be returned to us in original packaging, unused, unscratched and in resellable condition.
We inspect our items thoroughly prior to dispatch to ensure that they are sent to our customers in perfect condition.
Return shipping will be paid at the customers expense and will be required to arrange their own shipping.
Once returns are received and accepted, refunds will be processed. We will notify the customer once this has been completed through email.
Exceptions / non-refundable items: Custom orders cannot be exchanged or refunded. Also, for hygiene purposes, earrings are final sale.
Transactions are handled with bank-grade security.
Our secure checkout is quick and easy to use.
Get in touch
Have questions? Get in touch with us at any time.